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What help can I get? - Diabetes Australia
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What help can I get?

Where to find services in your state

Who do I call when…?

I have medical issues:  For medical related questions, medication issues or changes, you should always ask your doctor or Diabetes Nurse Educator (DNE).  In an emergency, call an ambulance 000.

I need a prescription:  See your GP or Endocrinologist (diabetes specialist doctor) 

I need general Information about diabetes: GP, DNE, Diabetes Australia local office Infoline: 1300 136 588.

I need diabetes supplies: contact your State/Territory Diabetes Australia office or visit an authorised NDSS Sub-Agent in your State or Territory

I need someone to talk to
Diabetes Australia State or Territory office 1300 136 588
Lifeline state numbers: 13 11 14          

Kid’s helpline number: 1800 55 1800

 GP for a referral to psychologist information:

 Other resources on transition

as1diabetes:  A national website to support children and young people with diabetes and their families/friends produced by Diabetes NSW:

Getting connected/Your transition guide to Adult Health Services/Moving on Up Newsletter:  A transition care program created by NSW Health, Greater Metropolitan Clinical Taskforce, Westmead Children’s Hospital and Sydney Children’s Hospital to assist young people and families transition from paediatric to adult health care:

Stay Connected: A transition pack for health professionals and consumers to assist young people transferring form paediatric to adult diabetes care.  Available from Lilly Diabetes: 
Email: or phone in Australia: 02 9325 4444

 Z card:  Highs and Lows - fold out card to order – contact NDSS 1300 136 588

 Life choices - alcohol/drugs/sexual health Health for young women

 Education and work - making diabetes fit with your life and not vice versa   

Mental health risks assoc with chronic illness – dealing with challenges and setbacks    


Chatting and networking:

Make sure you check out more information sources on our "Useful links" page